When it comes to pitching your product at international events or explaining your services to limited-Arabic proficient (LAP) clients, on-site interpreter services are essential. Professional interpreters become an extension of your business, representing you and your brand. We take that responsibility very seriously, training our interpreters to deliver the highest levels of professionalism and service.
Consecutive or simultaneous: We do both
Consecutive interpreting refers to the process by which the source-language speaker and the interpreter take turns speaking. The consecutive interpreter listens and takes notes while the speaker talks. When the speaker pauses or finishes speaking, the interpreter reproduces the message in the target language.
Simultaneous interpreting is necessary when there are people who speak several different languages. The source-language speaker speaks continuously, while the interpreter sits in a sound-proof booth and renders the message through a microphone, simultaneously, in the target language. Because of the fast-paced and exacting nature of this kind of interpretation, two interpreters are usually involved for each language. Each interpreter works in 20-minute increments.
Whether you’re dealing with the unpredictable stress of a 9-1-1 emergency or have a recurring need for interpreting over-the-phone, we understand that time is of the essence. And so is quality.
Our telephone interpretation service is available around-the-clock, every day of the year. Our state-of-the-art call center and proprietary call routing database allow us to respond to your needs immediately. That means you can call us at any hour, any day, and we’ll connect you, your clients or your patients to one of our professional telephone interpreters within minutes.
We offer telephone interpretation services in arabic to english and english to arabic vice versa and can accommodate call centers and industries like court/legal, general business, government and healthcare/medical. We make sure our telephone interpreters are carefully screened, certified and trained in OPI (Over-the-Phone Interpreting) techniques. They’re knowledgeable about healthcare-related claims and administrative hearings too. The result: They’re not simply providing word-for-word interpretation; they’re ensuring meanings come across loud and clear.
Qualifications for each Professional Interpreter
Our interpreters are carefully screened and trained before they go to work for us and our clients. We start by looking for the following qualifications:
Professional interpreting training from an accredited institution
Professional certification
Professional experience in their field of expertise (e.g., medical interpreters include medical school graduates, registered nurses and medical assistants)
At least two years of professional interpreting experience